My wife and I have been living here for 7 months now and we have never had a negative experience. The complex is very well taken care of and the pool area is very clean. Just a few days ago, we had an issue where half of the power was not working in our apartment. This was problematic as it is the middle of July and the AC was out. Called the emergency maintenance and someone was at the door within 5 minutes to help us out. Got everything taken care of the same day and even provided us with a portable AC unit until power was restored. The next day the complex manager Jay called to make sure everything was working properly and to make sure we were okay. The staff and Jay (manager) are incredibly friendly and work hard to make sure every experience is positive.